Want to work as a receptionist in Brussels?
Come work with us!
Are you ready to blend hotel quality with hostel experience to redesign accommodation appealing to all generations? Because this is what we aim to do at Latroupe.
We are looking for a great new team member to join our team as a Staff Member new generation Hostel in Bilbao. The mix of private and shared rooms will provide an aspirational and flexible spot for young-at-heart travelers in the city. As Staff Member you need to be comfortable with changing tasks and taking charge.
We need people that want to be a part of creating a culture and becoming a part of a family - it's not just a job. We need people who enjoy human interaction and who do not mind varying working hours as this is a part of our industry.
Does this sound cool to you? Continue reading. Depending on the job, the tasks will include but not be limited to:
Please include me in this offer- Requirements
- Tasks
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Welcome guests upon arrival and assist with the check-in and check-out process.
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Provide information about the hostel’s facilities, services, and points of interest.
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Address guest inquiries and resolve any issues.
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Process bookings and check-outs.
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Maintain and update guest records.
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Handle cash and other payment methods accurately.
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Assist guests with any requests they may have during their stay.
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Offer recommendations on local restaurants, transportation, and attractions.
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Ensure a positive and welcoming environment for all guests.
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Communicate effectively with other staff members to ensure smooth transitions between shifts.
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Report any maintenance issues or concerns to the appropriate department.
Languages: English – high level / Other ones is a plus.
Experience: previous reception work – desirable
Front Desk Operations:
Administrative Tasks:
Customer Service:
Communication: